Privacy Policy
At L&H Grand Pianos Limited ("L&H Grand," "we," "us," "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.lhgrand.co.uk. Please read this Privacy Policy carefully.
Information We Collect
We collect several types of information from and about users of our Website, including:
- Personal Information: Such as name, email address, mailing address, phone number, and credit information that you voluntarily provide to us when leasing a piano or contacting us.
- Non-Personal Information: Such as IP address, browser type, operating system, referring URLs, and usage details that is automatically collected when you interact with our Website.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, such as processing your lease application, delivering your piano, and communicating with you. We may also use the information for legal compliance, fraud prevention, and credit risk reduction.
Disclosure of Your Information
We may disclose your information to our subsidiaries, affiliates, service providers, and business partners who assist us in operating our website and providing our services. We may also disclose your information when required by law or to protect our legal rights.
Data Retention
We will retain your Personal Information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.
Cookies
We use cookies and similar tracking technologies to track activity on our Website and hold certain information. You can instruct your browser to refuse cookies, but this may limit your ability to use some features of our Website.
Data Security
We have implemented measures to secure your Personal Information from accidental loss and unauthorized access or use. However, no method of transmission over the Internet or electronic storage is 100% secure.
Third Party Websites
Our Website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites.
Children's Privacy
Our Website is not intended for use by children under the age of 16. We do not knowingly collect Personal Information from children under 16.
Your Data Protection Rights (UK GDPR)
Under certain circumstances, you have rights under the UK General Data Protection Regulation in relation to your Personal Information, including the right to access, correct, erase, restrict processing, data portability, and objection. You may also have the right to complain to the Information Commissioner's Office.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
